Cookies and Privacy Policy


SPAA Ltd (hereinafter referred to as "SPAA" "us" "we" or "our") is committed to respecting your privacy and to complying with applicable data protection and privacy laws.

We have provided this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit the Website. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information.

This notice should be read in conjunction with the Terms and Conditions of use for the Website of which it forms part.

Personal Information Collection

We endeavour to collect and use your personal information only with your knowledge and consent. We typically collect personal information when you use services, make customer enquiries, register for information or other services, or when you respond to communications from us (such as questionnaires or surveys).

The type of personal information we may collect could include, for example, your name and postal address, gender, telephone and fax numbers, email address, and other information collected on registration or through surveys.

How Your Information Is Processed ("Purposes")

If you choose to provide us with personal information, your personal information will be processed for the following Purposes:

  • processing any of your requests for information; and
  • in support of the intended purposes stated at the time at which it was collected, and where applicable, subject to any preferences indicated by you.

To Whom Will Your Information Be Disclosed ("Recipients")?

Your information may, for the Purposes, be disclosed for processing to:

  • SPAA members and any other registered user of the site, the regulator, other industry groups or forums;
  • third party service providers who use your personal information to provide services to us ("Service Providers");
  • auditors or contractors or other advisers auditing any of SPAA business processes, ("Third Parties")

in any jurisdiction where SPAA operates.

Any processing performed by the SPAA, Service Providers or Third Parties will be governed by a data processing agreement in the form required, by law preserving any and all of your statutory data protection rights.

Your Rights In Relation To Your Information

You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified, amended or completed. Please write to:

SPAA Limited
Northumberland House,
303-306 High Holborn
London WC1V 7JZ
Telephone: +44 (0)20 7432 3000 (Main Switchboard)

Facsimile: +44 (0)20 7432 3015 (Main Fax)
Email: spaa@electralink.co.uk

Please quote your name and address. We would be grateful if you could also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data).

We will require proof of your identity before providing you with details of any personal information we may hold about you. We reserve the right to charge a fee to cover the administration costs involved in providing you with a copy of your information.

Information Security

Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Intranet. SPAA cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

We belief we have appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

We respect the confidentiality of our visitors' information. We ensure that your information will not be disclosed to government institutions or authorities except if required by law or when requested to by regulatory bodies or law enforcement organisations.

Chat Rooms

If at any time this Website offers any chat rooms, notice board facilities, newsgroups etc we may collect the information that you disclose. Such information will be used in accordance with this Privacy Policy Statement. Please note that we cannot be responsible for other parties' use of the personal information which you make available to such third parties through any chat room, notice board, newsgroup etc on this Website. Please be careful about what personal information you disclose in this way.

"Cookies"

A cookie is a text string of information that a website transfers to the cookie file of the browser on your computer’s hard disk (or the memory of your mobile device) if you agree so that the website can distinguish you from other users if our website. Our website uses the following cookies:

  • ASP.NET_SessionId: This is a session cookie which is generated when you enter your user name so that the website remembers who you are as you move from page to page. This cookie is not persistent and expires when you leave the website.
  • __utma: This is a persistent cookie which remains on your computer, unless it expires or the cookie cache is cleared. Its purpose is to track the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase.
  • __utmb: This is a Google analytics session cookie which allows us to use Google reporting on web statistics. This cookie works in tandem with the umtc cookie and denotes the length of time a visitor spends on the website. This cookie expires 30 minutes after the most recent page view.
  • __utmc: This is a Google analytics session cookie which allows us to use Google reporting on web statistics. This cookie works in tandem with the umtb cookie and calculates the length of time a visitor spends on the website. This cookie expires 30 minutes after the most recent page view.
  • __utmz: This is a Google analytics cookie which allows us to use Google reporting on web statistics. This is a persistent cookie which monitors the HTTP referrer and notes where a visitor arrived from, with the referrer categorised in type (search engine (organic or cpc), direct, social and unaccounted). From the HTTP referrer this cookie also registers what keyword generated the visit and geolocation data. This cookie lasts for six months.

Use Of Your Personal Information Submitted To Other Websites

We cannot be responsible for the privacy policies and practices of other Websites even if you accessed the third party Website using links from our Website or you linked to our Website from a third party Website.

We recommend that you check the policy of each Website you visit and contact the owner or operator of such Website if you have any concerns or questions.

Privacy Support

SPAA reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.